Q1: What is your delivery lead time?
A: Sample orders: 3-7 working days. Bulk orders: 20-25 working days post-payment.
Q2: Do you test the product before shipping?
A: We conduct 100% testing of every model before shipping. Test videos are provided to each customer.
Q3: Can I OEM this version with my ideas?
A: Absolutely, we can bring your ideas to life! (Subject to order requirements)
Q4: What is the warranty period?
A: One year warranty for Controller, Motor, and Battery.
Q5: Can I print our own logo on the product?
A: Yes, send us your logo and we'll design and draft the product with your branding.
Q6: Can you design the package artwork and logo for me?
A: Certainly, we have extensive experience designing for customers in over 20 countries.
Q7: How can you assure business credibility and safety?
A: Utilize Trade Assurance for secure payment; it safeguards your money if terms aren't met.
Q8: Can I modify my order if I change my mind?
A: Yes, but you need to tell us asap. lf your order has been done in our production line, we can not change.
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